12 March

My Rude Health Care Awakening – A Lesson In The New World Of America, An Important Reminder

by Jon Katz

I have a sudden, now-common crisis: I’ll keep writing, but I might be distracted on some days. I’ll make sure to get the Flowers photos up every even.

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Living as I do in the country, I sometimes feel somewhat removed from the suffering and chaos so many Americans are feeling. I think of people in trouble as being them, not me. I got my wake-up call this week when my health care plan was suddenly canceled without explanation or warning.

I learned this when I went to order regular medication for my diabetes and was told my insurance was suddenly canceled, and I would have to pay $1,000 for it. It wasn’t until I called my very expensive supplement plan that I learned it had been canceled.

That was scary enough. For me, a person with diabetes and heart disease, this was the closest thing to a life-or-death issue I’ve experienced since my Open Heart Surgery.

I’m healthy, but I can get sick any time, and it might require expensive medical care.

It was only when I had spent about 15 hours on the phone (with Maria)  trying to understand what was happening that I realized my bubble had burst, and what was happening to people all over the country was suddenly happening to me, for different reasons and in different ways. After all, millions of Americans suddenly lost their health care this year, and I hear little about it; everyone is reading war stories.

Nobody in our government seems to be too upset; they are too busy pursuing liberals who like Nobel Prize winners.

What is most frightening is that everyone I talk to tells me a different story and offers a different solution, and so far, they have all been wrong in both. The stories I keep hearing are of confusion and chaos, with the health care system a wreck, especially now.

The health care people – and the medical people – are clearly overwhelmed. They are also prevented from speaking freely.

Nobody cares much about people experiencing poverty or distress. They have trained us to hate one another, not them.

I am so grateful to be working with the Cambridge Food Pantry, where I see evidence of this daily.

The people who do care – there are many –  do help, and they are all over the country.

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As for me, I’m already making some radical adjustments to the medicine to be okay up until April. I’m preparing for a few weeks with no health care. And for spending hours on the phone. If I’m lucky, I’ll slide right through it.

I am closer to understanding what is happening – a mistake from one of my doctors about my condition  – (my plan requires confirming my health problems), which caused the cancellation. Still, once the program is cancelled for any reason, it must be authorized again, which takes about a month, assuming the problem can be resolved.

And it’s hard to believe anyone I speak to.

So I’m without health care for at least until April. And every time I call about it, I still get a different answer, most often from people who don’t speak English or from AI aides who never seem to ask the right questions, let alone answer them. I call it the Dehumanizing of America.

I don’t care what the Tech billionaires say –  AI software is not a place to find empathy or concern.

Anxiety does not bother them.

It’s like asking a tree for help.

This was, and is, a very frightening week for Maria and me. We know well the consequences of losing health care. And I am one of the lucky ones.

I admit this has been frustrating, even terrifying at times. I have also gotten a lesson in empathy. I am no better than millions and millions of Americans who have it worse than I do. I never want to forget them.

As wrenching as this week is, I expect to have health insurance back by April. If I don’t, I  have worse problems to face, and I will face them.

When something like this happens, my first instinct is to keep it a secret. Then I remember that I’m a writer and think of others. And my promise to be open when I began the blog 15 years ago.

I write this to remind myself and others of how cruel and uncaring our new government and much of the country are. There are more than three hundred billionaires and countless poor Americans who still like to blame immigrants for our troubles.

I am a resourceful and experienced person; I can take care of myself, at least for now. Reporters learn to do that. If I really need help, I know how to get it, at least I think I do.

But I don’t need or want help.

What is needed is to remember what life is like for so many people in this country, and how little attention is paid to them. That, to me, is the poison that threatens our democracy, not the “woke” librarians, whatever they are, or trans children.

13 Comments

  1. this surely can be/IS a frightening experience to say the least. I hope you will be able to have it resolved relatively quickly. What leaped out at me in your post was your last sentence of *if I really need help- I know how to get it*. I believe that being *able* to get help is becoming increasingly more difficult overall… and THAT in itself (IMO) is the biggest problem of all.
    Susan M

  2. Someone in my family, retired for a year, lost coverage of an important medication because of the prescription being for capsules rather than tablets of the same medication. No one told him- he had to figure it out by being on the phone for a whole day.

  3. PS Jon…..that bird photo through the ice encrusted window is absolutely spectacular! A rare catch with wings fully spread out… really, really nice!
    Susan M

  4. I am so sorry …and no you don’t hide in a bubble, you are the victim of a for profit health care system. I pray all goes well with you the next month and the problem is rectified.

  5. Jon, I can relate to your predicament. I took a medication that I purchased for $50 a month from a Canadian pharmacy. In the local pharmacies it was $2,700 a month. Two weeks before the US imposed tariffs on Canada, the Canadian pharmacy contacted me and apologized but said the cost would be going up to $875 a month. That’s still a relative bargain but it wasn’t in my retirement budget and Medicare D didn’t cover it. I’ve gone without the medication since Sept. 2025. And, I’ve been to Urgent Care 9 times since I discontinued the medication. The stupidity and apathy of our so-called national leadership is mind boggling.

  6. You can get meds from Canada for a month. Only takes faxing a prescription. It is cheaper. Also Good RX works. Good luck.

  7. If you need some Metformin I can give you some of mine. I have a good supply right now. I will deliver it too. I would like to meet you anyway. I knew the man who ran the Booksurfer and we chatted a lot when I was there. I live in Greenwich.

  8. I am on a medication that costs $12,000 (not a typo) a month. With insurance, it is $3000 a month. I was able to get it at no cost for a year from a special program set up by the company but they decided that since I have insurance that it would be discontinued. I understand that if you have medicare D after paying $2000, the med is at no cost for the rest of the year. We will see. I will stop taking it if this isn’t the case.

  9. A major fear for all of us, if we even think about it! And a reminder of the millions who live constantly with health care fears and disasters. So glad yours will be relieved.

  10. I loved the bird photo.
    I’m sorry about your health insurance cancellation. I pray that it is reinstated in April.
    This year I am trying to enjoy all the flowering trees and blooms in yards around my town. I plan to go to a tulip festival next week. Your flower photos also bring joy to my heart in this dark period of American history. Thank you.

    1. Thanks Valorie, I haven’t given up on America, it’s just getting a shakedown. We are realizing what it means to us. Lots of us did forget.

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