26 March

Climbing The Next Hill. Learning Deep Listening, Soft Speaking

by Jon Katz

I’ve long been a poor listener and a loud and busy talker. Changing that is challenging, but I’m working on it.

I don’t need to go into all the details here, but I’ve chosen these two things as focal points for the work I’m doing and hoping to do in my spiritual direction. Both are difficult, but I’ve climbed many hills in this process and am eager for more.

I am one of those people who starts responding to other people even before they speak. In Quakerism, there is a practice of being silent after someone else speaks, taking a minute to listen to what they are saying rather than argue and debate it. This was an important lesson for me to learn; I get it.

Most people I know plan their replies before anyone opens their mouths. We are taught to talk, not listen.

I’m guilty of that, but compared to other obstacles on the path, I can change this with focus and discipline—and make it a practice. I’ve learned an awful lot from writing out in the open in a loving and hostile world.

The first step is to listen to myself. I often don’t like what I hear, but that helps me to be quiet. I’m learning to overcome anger and hostility; I find a space above it. It’s taken me a very long time.

The second step is understanding that I will be heard more clearly if I speak more softly. I understand this better when I pay attention to the outside world; the noise and intensity are deafening and disturbing. And no one seems to listen to or care what anyone else says. When I am successful at listening, I am amazed at the impact on the people I talk with.  It helps them, and then it helps me. This stuff is good for me.

I’m learning that listening has a powerful purpose. I allow others to empty their hearts and minds by being quiet. I can ease suffering just by being silent. Try it.

This is how we know how to be; if we can’t learn to listen, we can’t understand or remember much—look at Congress. Anger breeds anger; kindness and understanding do not. We are a harsh country when it comes to talking, and social media is a cesspool of anger and grievance. I dream of a kindler, gentler country. That would change the world. It starts with me. I’m not there yet.

Listening to people relieves anger and frustration; I’m learning this in my marriage, work, and life. Memory care volunteer work and the Mansion Meditation class have helped me to listen and speak gently and quietly.

It’s been a long while since I fought with anyone. It almost happened last week, but I told myself to shut my mouth, listen, and then walk away, and the tension melted away.

My value as a human being, father, husband, writer, blogger, photographer, and volunteer depends on my understanding of others. So does my worth as a human being.

I see and know that listening relieves suffering. I am learning to act and talk without causing anyone else harm or additional anger and grief.

I am learning another big lesson in my spiritual work. Acting with compassion makes me more substantial; as I have been learning in recent months, it is my best protection, just the opposite of what I used to believe.

7 Comments

  1. The line from Desiderata comes to mind, “…seek to understand rather than to be understood.” I didn’t get this, for a very long time, and it’s only been recently that I have. What it means is that the proper order of spiritual growth is seeking to understand ourselves first, it’s no one else’s responsibility to do this. What comes from understanding ourselves is wanting to understand others. I lived the other way around all of my life, like most people do, as you said, Jon, because that’s what we observed and were taught. Active listening is only possible if someone is able to regulate their own emotions. I am still struggling with this habit of needing to hurry up and reply, as it is as old as I am. Yet, as in all other maladaptive habits, awareness of them, and practicing a new behavior is the way I have evolved. We can do this, and maybe add light to a small corner of this thing called Life.

  2. I am working on this too! David Brooks latest book is on this subject and a friend said it was an excellent read. Cheers to better listening for all mankind!

  3. I’m taking this journey with you. Wise words and outlook, indeed. Thank you for your leadership in this endeavor. (Cynthia makes an excellent point, too.)

  4. This is similar to our church’s lenten studies this year. It was for learning to talk with people we ned to forgive but I have found it a useful tool in all relationships. First be curious. About what makes the other say and do and be. Then be present. Truly listen to them. This means not thinking about what you want to say or what your planning for dinner. Lastly to reimagine your relationship with this individual. To truly do this can change us and sometimes them.

  5. This is similar to our church’s lenten studies this year. It was for learning to talk with people we need to forgive but I have found it a useful tool in all relationships. First be curious. About what makes the other say and do and be. Then be present. Truly listen to them. This means not thinking about what you want to say or what your planning for dinner. Lastly to reimagine your relationship with this individual. To truly do this can change us and sometimes them.

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